Texas Road House contacted Sutherland Plumbing to diagnose and repair the Lochinvar boiler problem. Sutherland found that the problem that cause the boiler to fail was that a safety valve failed and over heated the unit which melted the heat exchange.

Due to the issues on replacement parts for boilers the resturaunt was looking at a possible shut down for 7 -10 days until the unit could be repaired.

Sutherland plumbing suggested that they replace the boiler with a more efficient tank-less water heater solution that he would be able to install quickly while also offering other benefits.

Upon approval from the client Sutherland Plumbing started at 1 pm on replacing the boiler and replumbed with three Noritz industrial grade tankless water heaters and worked through the night and finished the installation at 11am the next day so the restaurant was able to open for business.

Benefits to the client:

  • System installed over night
  • Continuous hot water on demand
  • Split temperatures; The tankless system was set up to deliver different temps to different areas of the restaurant.
  • Energy savings; Client saved 50% to 60% of his natural gas cost compared to the boiler system.
  • Space Savings